PinnedYear review, 2023. Learning to be PatientI struggle with writing weeknotes but thought I would write a reflection on 2023 and hopefully there’s something of value for those kind…Jul 26Jul 26
Delivery Needs a StrategyThis week marks my 29th year of working in Central Government.Jul 15, 20231Jul 15, 20231
You don’t need a Digital Team to build great Services.Given that I’ve led Digital Teams in building great services for over ten years this might be considered an odd statement. To explain……Dec 5, 2021Dec 5, 2021
Why staff deserve better (part 2)I started my career in 1994 as an SGB2. That won’t mean much to most people but it’s a low grade in the civil service, a level below an…Oct 11, 2019Oct 11, 2019
Staff deserve betterFor the last two and a half years I’ve been lucky enough to lead Digital work developing new services for staff working in Prisons.Oct 4, 2019Oct 4, 2019
Not Giving Up on a Change.Lots of people travelling back into the UK this summer will know that queuing at Border Control can take a while. It can be one of the few…Aug 10, 2018Aug 10, 2018
Linking a UK Digital service to US Global EntryBuilding on the successful work of the UK Registered Traveller service the team were asked to resurrect a previous pilot that allowed UK…Apr 22, 2017Apr 22, 2017
I used to dislike my jobI have bags of experience doing programme and project management on big IT programmes. But it has sometimes been difficult to deliver these…Nov 10, 2015Nov 10, 2015